Privacy Notice

Last Updated: 15.12.2023

Introduction
Our Company offers a wide range of services specified in the Terms of Use. These services are collectively referred to as "Services".

Before using our Services, it's important to carefully read and understand this Privacy Policy. This Privacy Policy provides details about the information collected by our company when you use the Services, how this information is utilized, who it may be shared with, and the rights you have.
By using this website, you agree to the terms of this Privacy Policy. If you do not agree with the terms outlined in this Privacy Policy, we kindly request that you refrain from providing your data.
Periodically, we may update our Privacy Policy, and we retain the right, at our sole discretion, to enact modifications at any point without prior notification. Such revisions to the Privacy Policy come into effect as soon as they are posted on our website. By using our services after the updated Privacy Policy, you indicate your acceptance of the aforementioned changes.

Unless explicitly stated otherwise, the terminology used within this document holds the same meanings as defined in the Terms of Use.

1. Who we are, and what is our role with respect to your Personal Data?

In this Privacy Notice, any reference to “Media Magic”, “we”, “us” and “our” means MEDIA MAGIC - FZCO, a limited liability company incorporated under the laws of the UAE.

Registration number: DSO-FZCO-33929
Address: Dubai Silicon Oasis, DDP, Building A1, Dubai, United Arab Emirates

For personal data collected when you access and use the Website or communication channels via Social Media (as Twitter, LinkedIn, or Facebook), we may act as a data controller, joint data controller, or a data processor depending on applicable circumstances as described below.

A data controller is an entity or individual that determines the purposes and means of processing personal data. In other words, the data controller is responsible for deciding why and how personal data is collected, stored, used, and disclosed. The Data controller is also obligated to ensure that the processing of personal data complies with the principles and requirements of the applicable legislation, including obtaining the necessary consent from data subjects and protecting their rights in relation to their personal data.

A joint data controller refers to two or more entities or organizations that jointly determine the purposes and means of processing personal data. In this scenario, they share the responsibility for complying with data protection laws and ensuring the protection of individuals' rights whose personal data is being processed. According to the applicable data protection legislation, which includes the Personal Data Protection Act 2012, and we make efforts to comply with the best practices of personal data protection introduced by the GDPR (collectively hereinafter referred to as the “Applicable Legislation”), we may be regarded as joint controllers, for example, in the following case: with respect to your Social Media Data (what is this data outlined below) — when you contact us via Social Media, we are deemed a data controller with respect to (i) the data you provide us with and (ii) the statistical data provided by the respective Social Media. However, with respect to any other processing of your data, the respective Social Media acts as an independent data controller.

A data processor is an entity or organization that processes personal data on behalf of a Data controller. The Data processor's role is to process Personal data according to the instructions provided by the Data controller. They may include various tasks such as collecting, storing, organizing, analyzing, and deleting Personal data.

2. The term "Personal Data" or “Personal Information”?

2.1. “Personal Information” or “Personal data” means any information relating to an identified or identifiable natural person;

2.2. “Sensitive personal information” as personal information that reveals (a) consumer’s Social Security or other state identification number; (b) a consumer’s account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account; (c) consumer’s geolocation; (d) consumer’s racial or ethnic origin, religious or philosophical beliefs, or union membership; (e) the contents of a consumer’s mail, email, or text messages, unless the business is the intended recipient of the communication; and (f) consumer’s genetic data. Biometric information for purposes of identifying a consumer; personal information collected and analyzed concerning a consumer’s health, and personal information collected and analyzed concerning a consumer’s sex life or sexual orientation also included in the list of “Sensitive personal information”

3. Personal data that is collected
The categories of personal data we collect depend on how you interact with us, use the Website, and the requirements of the Applicable Legislation.

We collect and process the following types of personal data as outlined below.

4. Legal purpose to use your personal information

4.1. We collect, process and disclose personal information for purposes including the following:

- to provide services to you;
- to register your account;
- to develop our services;
- to conclude agreements with you;
- to perform our obligations to you under Terms of Use, and to ensure that you perform your obligations under Terms of Use;
- to communicate with you;
- in promotional purpose;
- to establish your bona fides;
- to comply with our legal and statutory obligations,
- to provide support to you;
- to resolve your questions;
- to protect your data;
- to provide services updates and product announcements from third parties;
- to manage our operation;
- to manage risks;
- etc.

5. To whom Personal Information is disclosed?

We share personal information with other entities in a strictly controlled manner. We prohibit third parties who purchase the Personal Information we hold from reselling it unless you have an opportunity to opt out of the sale of your information.
We may disclose your personal information to third parties as follows:
- to our contractors and external service providers associated with the operation of our business and provision of our services including, without limitation, associated data centres, web hosting providers, identification verification service providers, advertising agencies, mailing houses, printers, call centers, market research analysts, IT consultants, professional advisors and other consultants;
- to law enforcement agencies to assist in the prevention of criminal activities;
- to government and regulatory authorities and other organizations as required or authorised by law or otherwise;
- controlling bodies where such controlling bodies request information to protect and maintain the integrity of services provided; and
- to a successor entity in the event of a business transition, such as a merger, corporate reorganisation or to a purchaser of part of or all of our assets.
- other third parties for whom we have obtained your permission to disclose your Personal Information.
If the information needs to be transferred to a third party, we will take appropriate steps to ensure that the disclosed information is safeguarded by the third party through contractual agreements.

6. Your rights

6.1. Your Rights Regarding Personal Information:

- Right to Information Access: You have the right to request that we disclose to you: (1) the categories and/or specific pieces of personal information collected about you, (2) the categories of sources from which the personal information was obtained, (3) the purposes for which we use the information, (4) the categories of third parties with whom we share the information, and (5) the categories of information that we sell or disclose to third parties. You can submit such a request up to two times per year, at no cost to you.
- Right to Deletion: You are entitled to request that we delete the personal information collected from you and instruct our service providers to do the same, subject to specific exceptions (such as situations where legal obligations require us to retain the information).
- Right to Opt-Out of Sale or Sharing: You have the option to request that we cease selling or sharing your personal information ("opt-out"), including through a user-enabled global privacy control. We are prohibited from selling or sharing your personal information after receiving your opt-out request, unless you subsequently provide authorization for us to do so.
- Right to Correction: You may ask us to rectify any inaccurate information that we possess about you.
- Right to Restrict Sensitive Information Use and Disclosure: You can instruct us to restrict the usage of your sensitive personal information (such as your social security number, financial account data, precise geolocation, or genetic data) to specific purposes, such as providing you with the requested services.

7. How long do we retain your personal data?

Generally, personal data is retained for the period necessary to provide the requested services, to comply with legal, accounting or reporting provisions, and to facilitate reasonable access to your personal data.
Your information will be deleted, anonymized, or pseudonymized as soon as it is no longer necessary to meet our business needs, comply with legal obligations, resolve disputes, protect our assets or comply with our contractual obligations.

8. How do we protect your information?

We will handle all personal data with the utmost care to guarantee its security, integrity, and confidentiality. This involves safeguarding against unauthorized or unlawful processing, as well as accidental loss, destruction, or harm. We will employ suitable technical and organizational measures, such as encryption protocols, pseudonymization/anonymization (where relevant), access controls, authentication procedures, and physical, operational, and information security protocols.

9. Questions or Concerns Regarding the Privacy Policy

If you have questions or concerns regarding privacy using our Service, please contact us at:
alochaa13@gmail.com